Frequently Asked Questions
When will my artwork be posted?
All Artworks will be shipped within 3-5 working days.
Do we ship overseas?
At this stage I am only shipping Australia Wide, however for international collectors you can find my work on Bluethumb, who offer international shipping.
How much is postage?
FREE. All original artworks include Free postage Australia Wide.
What about colour variations?
Please note that the colours of the artwork may differ slightly from the colours you are seeing on your monitor. Each monitor displays colour slightly differently and we can not guarantee that what you are seeing is a true representation of the final product.
What if my artwork arrives damaged?
All artworks are packed with care, double wrapped with bubble wrap and packed inside cardboard and marked FRAGILE. If your item is under 105cm wide/tall it will be delivered to the local post office, if it exceeds 105cm it will be delivered via courier. Artworks will be insured for the retail value however it is vital that you check your package before signing for it and notify us immediately if there is any damage. We cannot assume responsibility for any claim for damages that is denied by the courier / Australia Post for any reason.
What if I change my mind?
Whilst I do hope that you will love your new artwork, I do not offer refunds for change of mind.
In the unlikely event that you are dissatisfied with your new artwork for any reason please contact us at firstname.lastname@example.org and we will attempt to resolve the matter to our mutual satisfaction.
Do you take commissions?
I do take on limited commissions, please contact me via email@example.com
All artwork is subject to copyright, and remains the intellectual and creative property of Daniela Rose. It may not be distributed, printed or copied (for personal or corporate use) without permission.